Privacy Policy

1. INTRODUCTION

1.1 This Privacy Policy is the Privacy Policy referred to in the terms and conditions at https://www.trainingtoolz.com/terms_and_conditions and https://www.trainingtoolz.com/candidate_terms_and_conditions

1.2 Capitalised terms in this Privacy Policy have the same meaning given to them in the terms and conditions.

2. PRIVACY POLICY

2.1 Training Toolz Limited (the "Company" or "we" or "us") is committed to preserving the privacy of all users of TrainingToolz. Please read the following privacy policy to understand how we use and protect the information that you provide to us. By using TrainingToolz you consent to the collection, use and transfer of the information that you provide to the Company in accordance with the terms of this policy.

3. INFORMATION COLLECTION

3.1 When you visit, register with, or complete a training course created using TrainingToolz you may be asked to provide certain information about yourself and other individuals (including names, contact details and payment details).

3.2 The Company may also collect information about your usage of TrainingToolz as you and others browse our website (see section on "cookies"), as well as information about you from messages you post to the website and emails or letters you send to the Company or using TrainingToolz.

3.3 The Company may also monitor your use of TrainingToolz, including your download and training invitation activity. The purpose of this monitoring is to ensure that users do not misuse the service or the resources and to prevent any irregular activity.

4. USE OF THE INFORMATION WE COLLECT

4.1 The personal information that you provide will enable us to provide you with access to requested parts of our site and allow us to supply you with the TrainingToolz service, and will be used for several general purposes, including: administering our business activities; providing products and services you have requested; personalising your experience on our website and keeping you up to date with our products and services.

4.2 We may provide other information to you if we think you may find it of interest. We may contact you by post, telephone or fax, as well as by email. Where relevant, you are given the opportunity to opt-out of receiving this information at the appropriate section of the website when you register your details. If you no longer wish to be contacted in the future by us, please send an email to support@trainingtoolz.com and insert "unsubscribe" or "stop" as the appropriate subject heading, or follow the instructions given in the email.

5. DATA RETENTION

5.1 The Company will retain the personal information provided by you for as long as is reasonably necessary for the purposes listed in this policy.

6. DISCLOSURE OF INFORMATION

6.1 The information you provide to us will be held on our computers [and other third party servers ]in the EU and may be accessed by or given to our staff or to third parties for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf.

6.2 We will also pass aggregate information on the usage of our site and services onto third parties, but this will not include information that can be used to identify you.

6.3 If the Company sells, assigns or transfers the assets of its business, or if its business is merged, or enters into a joint venture with another business entity, the Company reserves the right to sell or transfer the databases maintained by the Company in connection with its business (including any personal information provided by you).

6.4 We may disclose personal information in response to legal process, for example, in response to a court order. We also may disclose such information in response to a law enforcement agency’s request or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, non-compliance with of our terms and conditions, or as otherwise permitted or required by law and consistent with legal requirements.

7. COOKIES

7.1 Similar to other commercial websites, our website utilises a standard technology called "cookies" and web server log files to collect information about how our website is used. Information gathered through cookies and web server logs allows us to monitor website traffic and to personalise the content of the site for you.

7.2 A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that sites computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browsers preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Browsers are usually set to accept cookies. However, if you would prefer not to receive cookies, you may alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function as effectively when viewed by the users. A cookie cannot retrieve any other data from your hard drive or pass on computer viruses.

7.3 This website uses the following cookies: * Analytical cookies - these allow us to recognise and count the number of visitors and to see how visitors move around the site then they are using it. * First Party cookies - these are cookies set by this website and allow us to remember your options when you visit the site * Google cookies - This site uses Google Adwords and Google Adwords remarketing service to help visitors find our website. Third party vendors, including Google, show our ads on sites on the internet. Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page. For more information about cookies and how to control them, you can visit www.ico.gov.uk

8. IP ADDRESSES

8.1 IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the web pages you request) can be sent to you.

9. SECURITY

9.1 We employ security measures to protect the information provided by you from access by unauthorised persons and against unlawful processing, accidental loss, destruction or damage.

10. ACCESSING AND UPDATING YOUR INFORMATION

10.1 You are entitled to see a copy of the personal information that we have collected online and that we maintain (about you). If you wish to do this, please email us at info@trainingtoolz.com and insert "access request" as the subject heading. We may charge a small fee to meet our costs in providing you with these details.

10.2 You may ask the Company to make changes to the information provided by you and/or held about you, to ensure that it is accurate and kept up to date. You may also request that the Company ceases from processing your personal information and that it deletes your personal information from its database or records. Please note that it may be impossible to completely delete your information because of back-ups and records of deletions.

10.3 We will only perform the activities outlined above to the extent that such activities will not compromise privacy, security or any other legal interests.

11. CONTACT

11.1 All comments, queries and other requests relating to our use of your information should be addressed the customer services team, to contact us, please see our ‘Contact Us’ information at https://www.trainingtoolz.com/contact